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Pengumuman kepada Semua Pelanggan Sistem Pengawasan Kebakaran iSMART

Terima kasih atas sokongan anda!
Kami ingin mengucapkan terima kasih kepada semua pelanggan Sistem Pengawasan Kebakaran iSMART atas kepercayaan dan sokongan anda terhadap sistem pemantauan kebakaran kami.
Sebagai sebahagian daripada komitmen kami dalam menyediakan perkhidmatan yang selamat, berkesan, dan mematuhi peraturan, kami ingin menegaskan bahawa syarikat kami adalah pemegang sah lesen berikut:
  • Lesen PDPA (Akta Perlindungan Data Peribadi 2010)
    • Memastikan pemprosesan dan perlindungan data pelanggan dikendalikan secara selamat dan mengikut undang-undang.

  • Lesen ASP (Pemberi Perkhidmatan Aplikasi)
    • Mengiktiraf kami sebagai penyedia perkhidmatan telekomunikasi yang sah, membolehkan sambungan yang selamat dan boleh dipercayai dalam sistem pemantauan Sistem Pengawasan Kebakaran iSMART.
Dengan pematuhan kepada peraturan dan piawaian industri, pelanggan boleh yakin bahawa maklumat peribadi dan sistem komunikasi dalam Sistem Pengawasan Kebakaran iSMART dikendalikan dengan penuh integriti dan keselamatan.
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WHO WE ARE

In the early 2009, iS.net was established with the aim to promote local talents in ICT development in the country. With the strength of more than 100 personnel in various background. iS.net plays the crucial role in monitoring fire alert from more than 10,000 designated buildings throughout the country. With the support system of 21 maintenance companies, iS.net installs and maintains SPKA system nationwide. Collectively, iS.net associates with all TELCO companies in Malaysia to provide the optimal network communications to all SPKA subscribers. iS.net is the catalyst of internet of things (IoT) in the country.

MEMORANDUM OF UNDERSTANDING (MoU) SIGNING WITH MIMOS BERHAD

A strategic partnership between Iscada Net Sdn Bhd and Mimos Berhad through the signing of Memorandum of Understanding (MoU). A joint efforts in driving technological efforts excellence and collaborative initiative to push boundaries of innovation and elevating industry benchmark.

OUR TESTIMONIALS

"Overall good"
"Everything good"
"Maintain this momentum so that customers are comfortable dealing with customer service. You are the best customer service"
"Improvement in customer service"
"For me, the service provided at this point is quite adequate"
"Better explanation with informative input"
"Able to assist and complete the request excellently. Keep up the good works!"
"Keep up the good work."
"all good at this moment."
"My communication with the staff very clear and really satisfied. All my related answer has been clearly understandable and very professionalism. Thanks."
"So far, my conversation with the rest of the staff is good, they are well known of what they need to say."
"Good enough"
"Good service, maintain it"
"Keep up with the good service and looking for SPKA to move forward"
"Good service, also we would like to request for consistent test of spka system."
"Good service, no additional comment"
"Good service, portal needs to be improved"
"Excellent service and we need to add one more Person in Charge"
"Good service, quality of call can be improved"
Just installed SPKA on our building, so far no comment.
"Always up to date."
"Good."
"So far, your customer service is good."
"Good service but SPKA's emergency notification can be improved further."
"Excellent."
"Continuous improvement."
"Oustanding service, it would be even better if the company offered more detailed training or explanation on the agreement."
"The service from SPKA's Customer Service is excellent."
"Outstanding service."
"Customer Service and SPKA service is all good."
"SPKA captures our fire alarm on time, so far good and fast action."
"The response is good and prompt."
"SPKA is good."
"So far, all is good"
"Able to manage and solve issues politely and timely manner."
"Helpful and capable to solve the customer’s issues."
"Very attentive during the call and helpful.''
''Good Customer Service''

OUR CLIENTS